Privacy Policy
Bergen Endodontic Care respects your privacy. This Privacy Policy explains how we collect, use, and protect information submitted through our website, phone calls, emails, forms, and text messaging communications.
Information We Collect
We may collect personal information that you voluntarily provide, including:
Name
Phone number
Email address
Mailing address
Appointment request details
Dental or treatment-related information you choose to provide
Insurance or billing-related information, when applicable
Messages or inquiries submitted through our website or by text message
We may also collect limited technical information from website visitors, such as browser type, device information, pages visited, and general usage data.
How We Use Your Information
We may use your information to:
Respond to inquiries
Schedule or confirm appointments
Send appointment reminders
Communicate about treatment, referrals, records, billing, or office matters
Provide patient care and related administrative services
Improve our website and patient communication process
Comply with legal, regulatory, insurance, or professional obligations
Text Messaging and Mobile Information
If you provide your mobile number and consent to receive text messages from Bergen Endodontic Care, we may send text messages related to appointment scheduling, appointment reminders, patient care coordination, office communications, billing or administrative matters, and responses to your inquiries.
Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP. You may reply HELP for assistance.
No mobile opt-in message consent will be shared with third parties or affiliates for marketing purposes.
We do not sell or rent mobile phone numbers or SMS consent information.
Sharing of Information
We may share information only as reasonably necessary to operate our dental practice, provide care, process payments, manage scheduling, communicate with patients, comply with legal obligations, or work with vendors who support our office operations.
Examples may include dental specialists, referring providers, laboratories, insurance companies, billing services, software providers, communication platforms, and other service providers used in the ordinary course of operating the practice.
We do not sell personal information.
HIPAA and Health Information
As a dental practice, certain health information may be protected under HIPAA and other applicable privacy laws. This website Privacy Policy does not replace our HIPAA Notice of Privacy Practices. Protected health information is handled in accordance with applicable law and our office privacy practices.
Security
We take reasonable steps to protect personal information from unauthorized access, misuse, loss, or disclosure. However, no method of communication or electronic storage is completely secure.
Your Choices
You may contact us to update your information or request that we stop sending non-required communications. For text messages, you may opt out by replying STOP.
SMS Terms and Conditions
These SMS Terms and Conditions apply to text messages sent by Bergen Endodontic Care.
Consent to Receive Text Messages
By providing your mobile phone number and consenting to receive text messages from Bergen Endodontic Care, you agree to receive text messages from us at the number provided.
Types of messages may include:
Appointment reminders
Appointment confirmations
Scheduling communications
Patient care coordination
Office updates
Billing or administrative messages
Responses to your inquiries
Consent to receive text messages is not a condition of purchase or treatment.
Message Frequency
Message frequency may vary depending on your appointments, inquiries, and interactions with our office.
Message and Data Rates
Message and data rates may apply depending on your mobile carrier and plan.
Opt-Out Instructions
You may opt out of text messages at any time by replying STOP to any text message from us.
After you reply STOP, we may send one final confirmation message confirming that you have been unsubscribed. After that, you will no longer receive SMS messages from us unless you opt in again.
Help Instructions
For help, reply HELP or contact our office directly.
Carriers
Wireless carriers are not liable for delayed or undelivered messages.